Telephone AI Train
Results
Driven
Joined-Up
Approach
Expert
In-house Team
5 star
Rated
Telephone AI Train / Score
Your team speaks to potential customers every day, but how much insight are you really getting from those conversations? With Pod Digital’s Telephone AI Train/Score, you can finally see what’s working on every call, across every rep.
Our AI-powered call scoring engine listens to real conversations and scores them based on lead quality, intent, urgency and conversion potential. It’s trained on proven sales frameworks, helping you understand performance with precision and consistency. Telephone AI Train/Score allows you to coach using data, not feeling.
How Telephone AI Train / Score Works
Telephone AI Train/Score evaluates every inbound and outbound call using conversational analysis. It listens for tone, clarity, pace and empathy, then measures how effectively your team handled objections. It is built on trust and guides the conversation toward conversion.
Every call is automatically scored and summarised, giving you real-time insight into:
Tone, speed and clarity of communication
How well the rep handled objections
Listening vs talking ratio
Signs of buying intent or urgency
This process creates an instant, unbiased view of performance.
Transform the Way You Coach and Improve
Instead of relying on guesswork or a few random call samples, Telephone AI gives you complete visibility into every conversation. Managers can see exactly where each rep excels and where they need support, enabling coaching that actually improves results.
The platform helps you:
- Identify your best-performing reps and replicate their success
- Provide structured feedback that improves conversion rates
- Build a culture of continuous improvement driven by data
Benefits of Telephone AI Score
- AI call scoring engine built on real sales frameworks
- Scores calls for lead quality, intent, urgency and conversion potential
- Instant feedback on tone, speed and objection handling
- Works on inbound and outbound calls in any industry
- Improves conversion rates through structured feedback loops
- Exports to CRM dashboards for full performance visibility
- Benchmark performance across reps, teams and time periods.
Our services Design & Creative
Web Design & Development
With a collaborative design and development team, we make your brand thrive online. Whether you want a new website or help with an existing one, our specialist in-house team offer bespoke web design in Leicester and work with you to give your website the edge.
Content Writing
Your website is your online window to the world, and we’re here to bring it to life. We create engaging content that ranks in Google’s evolving algorithms and AI-driven search. Our blend of creativity and SEO ensures visibility and results that resonate with your audience. The outcome? A return on investment your finance team will want to celebrate.
Video Production
Video marketing has a direct and positive impact on businesses. By displaying your business and services in an easy-to-digest format, visitors can access information quickly and easily. Are you in the 87% of businesses benefiting from video?
Branding
Branding is more than a logo, it’s the foundation of your brand and how your audience connects with you. We design strategic and creative brand identities that drive recognition, trust and long-term growth.
Our services Digital Marketing
SEO
SEO is the driving force behind our digital marketing agency. Both an art and a science, we work tirelessly to get your website ranking above your competitors. We drive traffic to where you want it.
PPC
Take control of your Google, Bing and Amazon advertising costs with our expertly managed PPC campaigns in Leicester. Using cleverly targeted campaigns, our pay-per-click specialists drive traffic exactly where you want it to go. Enjoy almost instant results and watch your business grow.
Paid Social
The social media market grows every day, and it’s not stopping any time soon. Utilise the power of popularity and open a direct line of communication with your target audience. We’ll build your brand, increase engagement and improve your sales through organic or paid social activity.
Email Marketing
There’s no better way to get your message to a specific audience than with email marketing. With one of the best conversion rates in the business, our strategic campaigns deliver essential messages to those who matter the most.
CRO
Conversion rate optimisation focuses on enhancing your user experience. Why? To make it easier for visitors to convert into customers. It’s one of the most powerful marketing tools in our arsenal for increasing your bottom line.
Our services Insights & AI Tools
Telephone AI New
Telephone AI is a brand new service that transcribes and analyses every call, capturing key details and enquiry types to give you full visibility on your leads.
Data Analysis New
On/Offline Attribution Coming Soon
Questions?FAQs
What does Telephone AI Train/Score measure?
Telephone AI analyses every call to assess tone, pace, empathy and clarity, alongside lead quality and conversion potential. Each call is then assigned a score based on these factors.
Is it suitable for all types of calls?
Yes, Telephone AI Score is built to work on both inbound and outbound calls. It’s ideal for handling customer enquiries, service bookings or outbound sales activity.
How does Telephone AI help sales managers?
Managers using Pod Digital’s Telephone AI gain a clear overview of team performance, with data-driven insights to guide training and coaching. Instead of relying on assumptions, every improvement is backed by evidence.
Does Telephone AI provide feedback instantly?
Feedback from Telephone AI is generated as soon as a call ends, so your team can learn and apply insights immediately.