Conversion Rate OptimisationStop Losing Leads With CRO

Our CRO services turn your website traffic into measurable growth by identifying and removing the barriers that prevent users from converting. Through in-depth data analysis, competitor benchmarking and a tailored, user-first strategy, we optimise every stage of the customer journey to boost sales, enquiries and long-term loyalty.

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CRO Analysis

CRO Agency In Leicester, Leicestershire

Conversion rate optimisation (CRO) converts your hard-earned website visitors into loyal customers. As an expert CRO agency, our data-driven approach keeps you ahead of your competitors by focusing on providing the very best end-to-end user experience, no matter how people are browsing.

How Does CRO Work?

We make it our business to understand yours, covering everything from your goals and KPIs to your target audience and consumer behaviour. From this, we analyse the extensive data and implement agreed changes to eradicate the obstacles that stop visitors from converting into leads or customers.

Whether your focus is e-commerce or lead generation, our CRO agency has a specialist team ready to grow your business.

Book your free strategy meeting

Our Process
How Will Your Website Deliver You A Return On Investment

Web Concept

Step 1 Objectives

We start with a FREE initial strategy meeting to learn everything about your business. We want to know your business goals, objectives, target market, what is and isn’t working and the competitor landscape.

This enables us to deliver you a tailored proposal detailing how we plan to carry out our analysis before providing you with a comprehensive report. In this report, we’ll explain our findings and highlight the improvements you need to make to maximise your return on your current investment in digital marketing.

CRO Checks

Step 2 Analysis

Once you’ve decided to go ahead, we’ll start our detailed analysis of all aspects of your digital marketing operations.

With years of experience under their belts, our detail-driven team will produce a comprehensive report to include all relevant channels, such as WEB (CRO & UX), SEO, PPC, Social, Telephone AI, Email and Content.

CRO Report

Step 3 Report

Our report is sectioned by individual digital marketing strategies. We confirm what is and isn’t working with a list of recommendations for improvement.

We’ll take the time to discuss our findings with you and explain how we tailor our services to your business and aims. Where necessary, we’ll put together a proposal for further work to implement these changes, growing your business to the next level.

Web Design

Step 4 Refine and Grow

With ongoing CRO packages, we analyse the data and customer behaviour to determine what’s working. This includes a series of deep dives into individual areas of your business to maximise their potential. From this, we adjust our approach dynamically.

This is the stage to focus on one service or product category at a time. We complete further research, including competitor & price analysis. To grow your business further, we’ll suggest ideas to introduce new multi-channel creative content to engage your target audience.

Our PortfolioEngage, convert and perform

Web Design

Why Work With a CRO Agency?

CRO is the most cost-effective way to increase sales and enquiries. As a CRO agency that delivers, our favourite parts are:

  • Increased bottom line without the need for ongoing costs
  • The unlimited business growth potential
  • Improved customer retention and loyalty, driving repeat business

Get Your CRO Analysis Today

Our PeopleYour CRO team

Mia

Mia

Creative Director

I began my journey at Pod in 2018 as a Junior Web Designer after earning a degree in Graphic Design. Over the years, I’ve expanded my expertise in web development and team management. Now, as the Design Director at Pod, I lead a talented team of designers and developers. Outside of work, I enjoy spending time with my family and shopping.

Jacob

Jacob

Head of Web Design

I started at Pod in 2020 as a Junior Web Designer after finishing my Graphic Design degree. I've grown my web development skills over the years and now lead the web department. Outside of work, I enjoy playing basketball and creating artwork in my free time.

Jarkko

Jarkko

Web Designer & Developer

With my roots in graphic design and over 15 years of experience in web design and development, my work centers on improving conversion rates for our clients through smart design and data-driven solutions. Outside work I enjoy nature, art, cats and musical instruments.

Emily

Emily

Web Designer & Developer

I started working at Pod as a Junior Web Designer in 2020 after completing a degree in Graphic Design. I have since developed my skills in website design and development, branding, email marketing and CRO. Outside of work, I enjoy photography and reading, as well as looking after my collection of houseplants.

Conversion Rate Optimisation Services
Turning Traffic Into Sales

Conversion rate optimisation relies on polishing user experience by understanding the motivations of the visitors arriving at your website. Essentially, it’s about removing the roadblocks and the complications that could prevent users from completing the desired action. Our local and e-commerce CRO services are tailored to your goals and industry.

Using our advanced tools, we monitor the activities of the people landing on your website. This data can answer several fundamental questions such as:

  • Why are visitors leaving without making a purchase?
  • What could be obstructing the user journey?
  • How can we make things better for the users?

The Pod Digital SolutionConversion Rate Optimisation

Ecommerce CRO

Using data to enhance the user experience, converting visitors into loyal customers and boosting your sales.

Lead Generation CRO

Understanding consumer behaviour to optimise your website to generate more leads.

Digital Marketing Analysis

A unique holistic and data-driven approach looking at your whole digital marketing footprint.

A CRO Agency That Actually Delivers

Pod Digital’s conversion rate optimisation services discover why your website isn’t meeting the needs of your potential customers. We look to eliminate pain points and improve the user experience, turning traffic into sales and leads.

Our extensive investigation consists of over 250 data points, ensuring we don’t rely on guesswork or bias to formulate your CRO strategy. We back it up with in-depth competitor analysis – your customers are looking at them, so we need to look even deeper. It’s this deep dive into the numbers that drive your business and increase revenue.

Web Design

Our services Design & Creative

  • Web Design & Development

    Our collaborative design and development team helps your brand thrive online. Whether you need a new website or to improve an existing one, we deliver bespoke web design using our Great White framework, or AI-assisted builds for faster delivery. Our websites strike a balance between creativity, performance and conversion, supporting both human users and modern AI search.

  • Content Marketing

    Your website is your digital storefront. We create content that performs in modern search, supports AI search and builds trust with your audience. Our blend of creativity, SEO and insight delivers content with purpose.

  • Video Production

    Video continues to play a powerful role in how people discover and evaluate brands. By visually presenting your message clearly and concisely, video helps users understand your value and take action more quickly. It also supports visibility and trust across AI-influenced search journeys.

  • Branding

    Branding is more than a logo. It’s how people, and AI systems, recognise and trust your business. We design clear, consistent brand identities that support discovery, recall and long-term growth.

SEO - Sam

Our services Digital Marketing

  • SEO

    SEO remains a core pillar of Pod Digital. Combining technical expertise with strategic content, we improve rankings, drive qualified traffic and ensure your brand appears where customers are searching. We do this across both traditional and AI-influenced search journeys.

  • PPC

    Take control of your Google, Bing and Amazon advertising costs with our expertly managed PPC campaigns in Leicester. Using cleverly targeted campaigns, our pay-per-click specialists drive traffic exactly where you want it to go. Enjoy almost instant results and watch your business grow.

  • Paid Social

    The social media landscape continues to grow exponentially and now plays a key role in AI-driven discovery. We help you connect directly with your audience, build brand authority and drive sales through smart organic and paid social strategies that support visibility across both social platforms and AI search.

  • Email Marketing

    Email remains one of the highest-performing marketing channels available. Our strategic email campaigns deliver timely, relevant messages that nurture leads, retain customers and support long-term growth.

  • CRO

    Conversion rate optimisation focuses on enhancing your user experience. Why? To make it easier for visitors to convert into customers. And as AI search sends fewer but higher-intent visitors to your site, CRO becomes essential for turning that qualified traffic into measurable results. It’s one of the most powerful marketing tools in our arsenal for increasing your bottom line.

  • AI Search

    Be discovered in the new search era with our AI Search Service. We’ll get your brand showing up in ChatGPT, Gemini and other LLMs, so when people ask, you’re the answer they see first. Make the most of this land grab situation.

Video - Rebecca editing

Our services Insights & AI Tools

  • Telephone AI New

    Stop guessing what happens on your calls. Telephone AI acts as an intelligent, 24/7 receptionist to ensure no lead is missed. Simultaneously, it automatically analyses and scores every sales interaction. It provides instant, data-driven insight into lead quality, buyer intent and team performance across your entire business.

  • AI AutomationNew

    AI automation replaces manual, repetitive business processes with intelligent systems that work 24/7. It removes time-consuming admin and reduces reliance on manual input.
    From booking appointments to moving data between systems, automation keeps work flowing. It can generate reports, trigger workflows and update records automatically. The result is less admin, greater consistency and fewer errors. Your business can scale efficiently without increasing headcount.

  • Data Analysis New

    Our data analysis services turn complex information into clear, actionable insight. By understanding past performance and operational patterns, we help you make smarter marketing and business decisions.

  • On/Offline Attribution Beta Testing Now

    Modern customer journeys don’t follow a straight line. Our attribution tools connect online and offline touchpoints. It gives you a clearer picture of what’s really driving conversions and where to invest next.

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Woo
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